Frequently Asked Questions

  • We purchase wool and fibers directly from shepherds, paying them a fair price, which supports the good work they are doing and ensures we can get the same high-quality fiber year after year.

    We don’t use any milling oils when processing our fibers; we make a blend of olive oil, lanolin, glycerine, an emulsifier, and water.

  • At this time we are too busy making our own product and are unable to mill for other customers.

  • We currently offer an option for pickup You can choose shipping at our farm! Simply select Farm Pick up when you place your order online!

    We are happy to hold your pick up order for 2 weeks - please contact us as soon as possible if there will be a delay on your pick up. We will refund your order after two weeks if your order is not claimed.

  • You can reach us anytime via our contact page or email.

  • We currently use USPS for all shipping within the US. While we strive to offer flat-rate shipping for all customer orders, rates may fluctuate due to pricing shifts and changes.

    We currently charge $11 per order, which covers shipping and the cost of biodegradable packaging.

    You will receive an email notification with tracking information as we are processing your order. It may take a couple of days to hit the post as we are prepping many orders at once! This is especially true with special orders and subscriptions.

    ‍Once your order leaves the farm, we have relinquished control to the delivery gods!

    • If something goes amiss during the process of delivery, please reach out as soon as possible! We know that things can happen in transit, and will do our best to make it right.

    • Once (and if) your package is marked delivered through the mail provider, responsibility falls to the recipient. We are unfortunately no longer able to offer a refund or replacement on your order.

    Please contact the sheep as soon as possible if there are any issues with your order so we can help figure it out

  • Well shucks, we take all the profits from our mill and farm and reinvest it in our community, our land, and our flock of sheep. Over the years we have used these additional funds to invest in solar, improve our pastures and fences, invest in more stock for the sheep, add new machines etc.

    When you buy from us you are directly supporting the work we do in restoring this beautiful piece of land, ensuring a healthy space for everyone who visits and lives here.